1. Data we collect

• Candidates: contact details, CV, qualifications, work history, pay and notice period, job preferences, and records of applications, assessments and interviews.
• Employers: company and contact details, the roles you share, feedback on candidates, account details, and billing and GST information.
• Communications: emails, messages and calls with us, which may be recorded.
• Forms and support: what you enter when you contact us, share a role, download a resource or ask for help.
• Technical data: device, browser, pages visited, referrer, cookies and security logs.

2. Where candidate data comes from

From you when you apply or talk to us; from job portals and professional networks where you have made your profile available to recruiters; from referrals; and from other CA Monk services you have used.

3. How we use it

• To match candidates with roles, put them forward to employers, and run interviews and assessments.
• To contact candidates and employers about roles and hiring by email, message or phone.
• To send job alerts and news about our services. You can opt out at any time.
• To provide our portals and software, including sign-in, billing and support.
• To keep our services secure, prevent fraud, and improve them.
• To meet legal, tax and regulatory obligations.

We use automated tools, including AI, to help our team review applications and run our services. People, not software, decide who is put forward for a role, and employers make the hiring decisions.

4. Who we share it with

• Employers, when we put a candidate forward for a role.
• Service providers who host, secure and operate our services for us, under contract. Some of them may process data outside India.
• Authorities, when the law requires it.
• A buyer or successor, if our business is sold or merged, under the same protections.

We do not sell personal data.

5. Employers using our software

When an employer uses our hiring software for its own candidates, that employer decides how the data is used, and is responsible for giving its candidates notice and obtaining consent where the law requires.

6. How long we keep it

We keep personal data only as long as we need it for the purposes above or as the law requires. Candidates can ask us to delete their profile at any time.

7. Security

We use reasonable technical and organisational safeguards to protect personal data. No online service can guarantee absolute security; if a breach affects your data, we will inform you and the authorities as the law requires.

8. Cookies and analytics

We use essential cookies to run our services, and analytics cookies to understand how our websites are used. You can block cookies in your browser, but parts of our services may then stop working.

9. Your rights

Under applicable law, including the Digital Personal Data Protection Act, 2023, you can ask us to access, correct, update or delete your personal data; withdraw consent, including for marketing; and nominate someone to act for you. Every marketing email has an unsubscribe link. If your data sits in an employer's own account on our software, we will pass your request to that employer.

10. Children

Our services are for people aged 18 and over.

11. Changes

We will update the date at the top when this policy changes, and tell registered users about significant changes.

12. Contact and grievances

For privacy requests or complaints, email [email protected]. We will respond within the time the law requires. If you are not satisfied, you may complain to the Data Protection Board of India.